Trigger
New message trigger
A new Gmail message can start the email workflow.
Available integration
Gmail AI assistant for replies that need a next step
Connect your own Gmail account, let a new-message trigger bring the real thread into context, and prepare a reply or follow-up without pretending every email should be sent automatically.
What the connection does
From authorization to useful work
Context
Thread context
The connected thread can be read so a draft starts from the actual conversation.
Action
Draft and follow-up
Prepare a reply draft and carry commitments into reminders, tasks, or calendar work.
Control
Approval rules
Designated client-facing actions can wait for review before release.
In the product
Watch a real reply become a ready-to-review draft.
The Gmail workflow brings the thread into context, writes the reply, and waits for your judgment before anything goes out.
Watch it run, edit the draft, approve it, or replay the workflow.
Inbox
Search mail
Y
Compose
Inbox3
Starred
Sent
Drafts
Today
8:52 AM
8:15 AM
Yesterday
Setup
Three steps, with the account owner in control
- 01
Choose Gmail
Open onboarding or Integrations and select Gmail.
- 02
Authorize your account
Complete Google OAuth for the mailbox you want the employee to use.
- 03
Set the working rules
Choose drafting behavior, connected calendar needs, and which actions require approval.
Permission model
What authorization means
- Access is limited to the account and scopes the user authorizes.
- The connection can be removed from the workspace.
- Google Calendar is separately connected when calendar context is needed.
Boundaries
Connection limits and requirements
- No Gmail access before authorization.
- A trigger does not mean every message receives an automatic send.
- Plan, enabled tools, and approval rules determine the available actions.
Continue exploring
Useful next pages
Questions
Gmail integration questions
Reviewed July 10, 2026.
Is the Gmail integration available now?
Yes. Gmail appears in onboarding and the production code includes a new-message trigger plus Gmail-specific email-agent actions.
Will Workforce AI send every reply automatically?
No. The product prepares drafts and can run enabled actions. Approval rules and workspace configuration determine which designated actions wait for review.
How does Gmail connect?
Each user connects their own Google account through an authorization flow. Workforce AI does not receive Gmail access before the user authorizes it.
Use your real setup
See Gmail inside the workflow you already run.
Bring one recurring process. We will show the connection, the action, the review point, and what happens next.
